Table of Contents for Certified Quality Inspector Handbook


List of Figures and Tables
xiii
Preface xxi
Acknowledgments xxii
How to Use This Book xxiii
Section I Technical Mathematics
1(54)
Chapter 1 A. Basic Shop Math
2(10)
Properties of Real Numbers
2(1)
Positive and Negative Numbers
2(1)
Fractions
3(4)
Decimals
7(2)
Squares and Square Roots
9(1)
Order of Operations
10(1)
Factorials
10(1)
Truncating, Rounding, and Significant Digits
10(2)
Chapter 2 B. Basic Algebra
12(6)
Solving Algebraic Equations
12(6)
Chapter 3 C. Basic Geometry
18(8)
Areas of Basic Geometric Shapes
18(2)
Perimeter and Circumference of Basic Geometric Shapes
20(2)
Volume of Basic Geometric Shapes
22(1)
Surface Area of Basic Geometric Shapes
23(2)
Complementary and Supplementary Angles
25(1)
Chapter 4 D. Basic Trigonometry
26(11)
The Right Triangle
26(1)
Trigonometric Functions
27(2)
Solving for Unknown Sides and Angles of a Right Triangle
29(2)
Inverse Trigonometric Functions
31(1)
Oblique Triangles
31(1)
Solving Oblique Triangles
31(6)
Chapter 5 E. Measurement Systems
37(12)
Measurement Systems
37(1)
English System Measurements
37(4)
SI/Metric System Measurements
41(3)
English-to-SI/Metric Conversions
44(5)
Chapter 6 F. Numeric Conversions
49(6)
Exponents
49(1)
Scientific Notation
50(2)
Decimals and Fractions
52(3)
Section II Metrology
55(80)
Chapter 7 A. Common Gauges and Measurement Instruments
56(15)
Introduction
56(15)
1 Variable Gauges
57(6)
2 Attribute Gauges
63(6)
3 Transfer Gauges
69(1)
4 Measurement Scales
69(2)
Chapter 8 B. Special Gauges and Applications
71(12)
1 Electronic Gauging Tools
71(2)
2 Automatic Gauging Components
73(4)
3 Pneumatic Gauging Components
77(2)
Summary of Gauge Uses and Applications
79(4)
Chapter 9 C. Gauge Selection, Handling, and Use
83(5)
1 Gauge Selection
83(1)
2 Gauge Handling, Preservation, and Storage
84(2)
3 Gauge Correlation
86(2)
Chapter 10 D. Surface Plate Tools and Techniques
88(6)
1 Surface Plate Equipment
88(2)
2 Angle Measurement Instruments
90(4)
Chapter 11 E. Specialized Inspection Equipment
94(18)
1 Measuring Mass
94(4)
2 Measuring Finish
98(2)
3 Measuring Shape and Profile
100(1)
4 Optical Equipment
100(5)
5 Digital Vision Systems
105(2)
6 Coordinate Measuring Machine (CMM)
107(5)
Chapter 12 F. Calibration
112(8)
1 Calibration Systems
112(4)
2 Calibration Standards
116(1)
3 Equipment Traceability
117(1)
4 Gauge Calibration Environment
118(1)
5 Out-of-Calibration Effects
118(2)
Chapter 13 G. Measurement System Analysis (MSA)
120(15)
Process Variability
121(1)
Evaluating Measurement System Performance
121(1)
The Range-Based Method
122(5)
The ANOVA Method
127(6)
Measurement Capability Indices
133(2)
Section III Inspection and Test
135(70)
Chapter 14 A. Blueprints, Drawings, Geometric Dimensioning & Tolerancing (GD&T)
136(13)
Introduction
136(13)
1 Blueprints and Engineering Drawings
137(5)
2 Terminology and Symbols
142(3)
3 Position and Bonus Tolerances
145(2)
4 Part Alignment & Datum Structure
147(2)
Chapter 15 B. Sampling
149(12)
Introduction
149(1)
Advantages
150(1)
Sampling Concepts
151(2)
Types of Attribute Sampling Plans
153(1)
Sampling Standards and Plans
154(2)
Variables Sampling Plans
156(1)
Sequential Sampling Plans
157(1)
Continuous Sampling Plans
158(3)
Chapter 16 C. Inspection Planning and Processes
161(18)
Introduction
161(1)
Inspection Planning
162(11)
1 Inspection Types
163(3)
2 Inspection Errors
166(3)
3 Product Traceability
169(2)
4 Identification of Nonconforming Material
171(1)
5 Level of Severity
172(1)
Control of Nonconforming Materials
173(6)
6 Disposition of Nonconforming Material
176(3)
Chapter 17 D. Testing Methods
179(17)
1 Nondestructive Testing
179(7)
2 Destructive Testing
186(3)
3 Functionality Testing
189(2)
4 Hardness Testing
191(5)
Chapter 18 E. Software for Test Equipment
196(9)
Software Testing
196(1)
Testing vs. Inspection
197(1)
Functional Testing in Software Development
197(1)
Software Testing Terminology
198(7)
Section IV Quality Assurance
205(154)
Chapter 19 A. Basic Statistics and Applications
206(44)
Graphical Displays
206(17)
Numerical Methods
223(18)
Normal Distribution
241(9)
Chapter 20 B. Statistical Process Control (SPC)
250(54)
Basic Concepts of Quality and Its Benefits
250(1)
What Is a Process?
251(1)
Check Sheet
252(1)
Cause-and-Effect (Fishbone or Ishikawa) Diagram
253(2)
Defect Concentration Diagram
255(1)
Run Chart
256(1)
Control Charts
257(3)
Average Run Length
260(1)
Operating Characteristic Curve
261(1)
Common Causes vs. Special Causes
262(3)
Control Limits vs. Specification Limits
265(1)
Control Charts for Variables
265(10)
Control Charts for Attributes
275(18)
Process Capability Analysis
293(11)
Chapter 21 C. Quality Improvement
304(4)
1 Terms and Concepts
304(2)
2 Products and Processes
306(2)
Chapter 22 D. Quality Audits
308(8)
Terms and Definitions
309(2)
1 Types of Audits
309(2)
Roles and Responsibilities in Audits
311(2)
2 Audit Process
311(1)
3 Audit Tools
312(1)
4 Communication Tools and Techniques
313(1)
5 Corrective Action Requests (CARs)
313(1)
Audit Outcomes
313(3)
Chapter 23 E. Quality Tools and Techniques
316(2)
Seven Basic Quality Control Tools
316(2)
Chapter 24 F. Problem-Solving Tools and Continuous Improvement Techniques
318(30)
1 Plan-Do-Check-Act (PDCA) or Plan-Do-Study-Act (PDSA) Cycles
318(2)
2 Lean Tools for Eliminating Waste
320(5)
3 Six Sigma Phases
325(1)
Root Cause Analysis
326(22)
4 Failure Mode and Effects Analysis (FMEA)
327(21)
Chapter 25 G. Resources
348(11)
1 Environmental and Safety Support
349(1)
2 Reference Documents
350(2)
3 Technical Reports
352(1)
4 Employees as Resources
353(6)
Section V Appendices
359(83)
Appendix A ASQ Quality Inspector Certification Body of Knowledge 2012
360(8)
Appendix B Computer Resources to Support the CQI Handbook
368(30)
Appendix C General Tables of Units of Measurement
398(18)
Appendix D Standard Normal Distribution
416(2)
Appendix E Factors Helpful in Constructing Control Charts for Variables
418(2)
Appendix F Values of K1 for Computing Repeatability Using the Range Method
420(2)
Appendix G Values of K2 for Computing Reproducibility Using the Range Method
422(1)
Appendix H Sample Tables of ANSI/ASQ Z1.4-2008 and ANSI/ASQ Z1.9-2008 Standards
423(19)
Glossary of Inspection Terms 442(3)
Index 445