Table of Contents for Product Safety Excellence : The Seven Elements Essential for Product Liability Prevention


List of Figures
xi
Preface xiii
Acknowledgments xv
Chapter 1 Introduction
1(8)
Excellence vs. Perfection
2(2)
Invest in Prevention
4(1)
Design Defects and Recalls
5(1)
Voluntary and Regulatory Requirements and Recalls
5(1)
Comprehension vs. Commitment
6(1)
The Seven Vital Elements
6(3)
Chapter 2 Technical Collaboration
9(8)
Discovering Needed Knowledge
9(2)
NEISS Information
11(1)
CPSC Recall History
12(1)
Trade Associations
12(1)
Medical Expertise and Academia
13(1)
Laboratories and Consulting Firms
14(1)
Partner Supplier Input
15(1)
Benchmarking and Competition
15(1)
Summary
16(1)
Chapter 3 Concept Evaluation
17(18)
Early Safety Influence
18(1)
Hazard Identification Checklists
18(2)
Energy-Hazard Relationship
20(1)
Foreseeable Use and Misuse
20(5)
Human Factors
25(3)
Technical Collaboration Input
28(1)
Warning Label Problems
29(2)
Concept Risk Assessment
31(4)
Chapter 4 Design Qualification
35(14)
Design Review
35(2)
Safety Checklist
37(2)
Reliability
39(4)
Process Capability Analysis
43(3)
Safety Specification Development
46(1)
Claim Substantiation
47(1)
Summary
47(2)
Chapter 5 Supplier Qualification
49(10)
Quality Systems Audit
49(2)
Management Commitment
51(1)
Supplier Capabilities and Capacities
52(1)
Manufacturing Agreement
53(1)
Change Control
54(2)
Strategic Partnership
56(3)
Chapter 6 Product Qualification
59(10)
Production Process Documentation
60(1)
Production-Representative Samples for Test
61(1)
Testing to Failure
61(3)
Factor of Safety
64(2)
Test Documentation
66(3)
Chapter 7 Supplier Quality Process
69(14)
Precontrol and Positrol
70(3)
Certifications
73(1)
Error Avoidance (Poka-Yoke)
74(5)
Performance Metrics and Trends
79(3)
Management Reviews
82(1)
Chapter 8 Strategic Auditing
83(8)
Auditing Supplier Performance
83(1)
Consumer Complaints
84(2)
Defect Analysis
86(1)
Knowledge Database
87(1)
Converting Data into Wisdom
88(1)
Summary
89(2)
Chapter 9 Conclusion
91(6)
Error-Prevention Process
91(3)
Product Liability Prevention
94(1)
Product Safety Excellence
95(2)
Appendix A Quiz: Twenty Questions to Test Your Product Safety Savvy 97(4)
Appendix B Answers to the Quiz 101(8)
Index 109