Table of Contents for Sustainable Business and Industry : Designing and Operating for Social and Environmental Responsibility


List of Figures and Tables
ix
Preface xi
Chapter 1 Making the Case for and Defining Sustainability, Social Responsibility, and Environmental Responsibility
1(14)
Social Needs
1(1)
Resource Needs
2(1)
Global Warming
3(3)
Population Growth and Migration
6(3)
The Organization
9(6)
Chapter 2 Conveying and Reporting on a Mission and Vision of Environmental and Social Responsibility
15(10)
Public and Private Organizations
18(1)
The Principal Agent Problem
19(1)
Reporting Environmental Performance Scores
20(1)
The Real Balanced Scorecard
21(1)
Applications of Sustainability---Deming and Juran
22(3)
Chapter 3 The Local-Global Three Bottom Lines: ISO 9000, 14000, and 26000
25(16)
ISO
27(1)
ISO 9000
27(2)
ISO 14000
29(3)
ISO 26000
32(7)
The Fourth Bottom Line
39(2)
Chapter 4 Social and Environmental Responsibility Measures
41(26)
The All-Purpose Environmental Performance Measure---Btu
46(1)
Footprints
47(3)
Do We Fit on the Planet?
50(1)
Managing Responsibly
50(2)
Environmental and Social Accounting
52(1)
Measuring Social Value
53(4)
Measuring Behavior
57(1)
Measuring Intention
58(1)
Measuring Attitude: Social and Environmental
58(2)
Measuring Subjective Norms
60(2)
Measuring Perceived Behavioral Control
62(3)
Assessment and Audits
65(2)
Chapter 5 Resources, Finance, and Return on Responsible Investment
67(8)
Financial-Ecological Returns
68(3)
Energy Performance Contracting
71(2)
Financial-Social Returns
73(2)
Chapter 6 Financial, Environmental, and Social Unity Projects: New Applications in Research, Statistics, and Continuous Improvement
75(12)
Project Methods
77(1)
Abbreviated Scientific Approach
78(5)
Abbreviated Six Sigma Approach
83(2)
Plan-Do-Check-Act
85(1)
Instinct
86(1)
Chapter 7 Sustainable Commercial and Industrial Plant Operations
87(20)
Facilities and Energy---International
87(1)
Building Operations
88(1)
Hybrid Vehicles and Buildings
89(1)
Lighting Control
89(3)
A New Standard in Building Science
92(1)
Commissioning
93(2)
LEED Green Buildings
95(3)
Energy Auditing
98(1)
The Building and Energy
99(1)
Smart Systems
100(2)
The Energy Plan
102(1)
What about the Midsized Business?
103(4)
Chapter 8 Responsible Lean Logistics
107(18)
Third-Party Logistical Operations Providers
108(1)
Dependent Network
109(1)
Bullwhip Effect
109(1)
Reverse Logistics
110(1)
Providing Service, Not Products
111(1)
Abbreviated Lean
112(1)
Pushing, Pulling, and Understanding
113(1)
Kanban
113(3)
Process Mapping
116(2)
Waste
118(1)
Lean Analysis
119(2)
Logistics and Quality
121(4)
Chapter 9 A Sustainable Economy
125(12)
Macro-Micro Disconnect
127(1)
Economics and Finance Disconnect
127(1)
International Disconnect
128(1)
GDP
129(3)
World Economy
132(2)
It's All About Externalities
134(1)
Systems Thinking
135(2)
Appendix A The Basics of Quantitative Analysis: What Every Manager Should Know about Statistics 137(22)
Appendix B Social and Environmental Responsibility Measures: A Survey Instrument 159(4)
Appendix C Heat Literacy: What Every Manager Should Know about Basic Heat Energy 163(16)
References 179(4)
Index 183(8)
About the Author 191