| Introduction |
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1 | (6) |
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1 | (1) |
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2 | (1) |
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Conventions Used in This Book |
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2 | (1) |
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How This Book Is Organized |
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2 | (2) |
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Part I Building a Strong Foundation for Your Plan |
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3 | (1) |
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Part II Developing Your Plan's Components |
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3 | (1) |
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Part III Tailoring a Business Plan to Fit Your Needs |
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3 | (1) |
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Part IV Making the Most of Your Plan |
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4 | (1) |
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4 | (1) |
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4 | (1) |
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4 | (1) |
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5 | (2) |
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Part I Building a Strong Foundation for Your Plan |
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7 | (70) |
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Chapter 1 Starting Your Planning Engine |
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9 | (22) |
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Understanding Your Starting Position |
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9 | (2) |
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10 | (1) |
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Planning to address changing conditions |
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10 | (1) |
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Planning to seize growth opportunity |
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10 | (1) |
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Committing to the Business-Planning Process |
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11 | (5) |
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Defining your business-planning situation |
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11 | (1) |
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Buying into the value of business planning |
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12 | (3) |
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Making a wish list for your business plan |
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15 | (1) |
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Identifying Target Audiences and Key Messages |
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16 | (4) |
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17 | (1) |
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17 | (1) |
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Business planning as a test drive |
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18 | (2) |
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The Anatomy of a Business Plan |
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20 | (3) |
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Business-plan contents from beginning to end |
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20 | (2) |
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Frequently asked business-plan questions |
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22 | (1) |
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Establishing Your Plan's Time Frame |
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23 | (2) |
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23 | (1) |
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23 | (2) |
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Preparing for the Real World |
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25 | (4) |
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Locating informative resources |
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25 | (1) |
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26 | (1) |
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27 | (1) |
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27 | (2) |
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29 | (2) |
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Chapter 2 Generating a Successful Business Idea |
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31 | (20) |
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Brainstorming Business Ideas |
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31 | (9) |
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Hatching plans for a new product or service |
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32 | (1) |
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Using the do-it-yourself idea blender |
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32 | (3) |
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Seeking creative solutions to tough challenges |
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35 | (1) |
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Inspiring team creativity (with or without donuts or bagels) |
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36 | (2) |
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Finding business ideas within your work environment |
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38 | (2) |
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Identifying Business Opportunities |
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40 | (5) |
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Listening to what customers have to say |
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40 | (1) |
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Spotting changes that open up new opportunities |
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41 | (1) |
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Putting your business ideas through a first test |
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41 | (1) |
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42 | (3) |
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Doing Your First Reality Check |
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45 | (4) |
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45 | (1) |
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Conducting a self-appraisal |
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46 | (3) |
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49 | (2) |
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Chapter 3 Defining Your Business Purpose |
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51 | (26) |
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Knowing What Business You're In |
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52 | (3) |
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How would I describe my business? |
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52 | (1) |
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53 | (2) |
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Giving Your Company Its Mission |
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55 | (7) |
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56 | (1) |
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56 | (2) |
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58 | (1) |
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Fixing a weak or ineffective mission statement |
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59 | (1) |
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Putting your mission to work |
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59 | (3) |
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Setting Goals and Objectives |
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62 | (5) |
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Approach #1 Tying goals to your mission |
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63 | (1) |
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Approach #2 Using goal-setting ACES |
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64 | (1) |
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Approach #3 Covering all the bases |
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64 | (2) |
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66 | (1) |
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Exploring Values and Vision |
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67 | (6) |
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Uncovering values you already hold |
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69 | (1) |
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Writing a values statement |
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69 | (3) |
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Writing a vision statement |
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72 | (1) |
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Putting Your Principles into Practice |
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73 | (1) |
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74 | (3) |
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Part II Developing Your Plan's Components |
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77 | (122) |
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Chapter 4 Understanding Your Business Environment |
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79 | (30) |
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Zooming In on Your Industry |
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80 | (4) |
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Seeing your industry's big picture |
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80 | (3) |
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Paying the price of admission |
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83 | (1) |
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84 | (14) |
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Developing your customer profile |
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84 | (2) |
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Conducting customer research |
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86 | (4) |
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Sharpening your customer focus |
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90 | (3) |
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Describing your ideal customer |
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93 | (1) |
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Segmenting customers into buyer groups |
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94 | (2) |
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Doing business with business customers |
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96 | (2) |
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Defining and Addressing Market Shifts |
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98 | (2) |
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Charting market growth patterns |
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98 | (1) |
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Tracking buyer tastes and trends |
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99 | (1) |
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Sizing Up Your Competition |
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100 | (5) |
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Using cloak-and-dagger methods |
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101 | (1) |
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Identifying your stealth competitors |
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101 | (2) |
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103 | (2) |
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105 | (1) |
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106 | (3) |
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Chapter 5 Charting Your Strategic Direction |
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109 | (22) |
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Assessing Your Capabilities Against the Opportunities and Threats You Face |
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109 | (8) |
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Sizing up your strengths and weaknesses |
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110 | (4) |
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Identifying opportunities and threats |
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114 | (1) |
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Conducting a SWOT analysis |
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115 | (2) |
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Defining Your Business Model |
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117 | (7) |
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118 | (2) |
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Getting entrepreneurial about nonprofits |
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120 | (1) |
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Timing your expenses and income |
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120 | (1) |
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Generating and collecting revenue |
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120 | (1) |
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Pricing yourself into the market |
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121 | (1) |
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Planning to control costs |
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122 | (1) |
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Creating a business model that works |
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122 | (2) |
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124 | (1) |
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Understanding your options |
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124 | (1) |
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125 | (1) |
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Outlining an Exit Strategy |
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125 | (4) |
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129 | (2) |
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Chapter 6 Describing Your Business and Its Capabilities |
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131 | (22) |
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Introducing Your Business |
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131 | (6) |
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What is it you're selling, anyway? |
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132 | (2) |
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How do you prepare an elevator speech? |
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134 | (3) |
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Describing Your Business Capabilities |
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137 | (10) |
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137 | (2) |
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139 | (1) |
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Distribution and delivery |
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140 | (2) |
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142 | (1) |
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143 | (4) |
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Changing Your Business Focus |
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147 | (3) |
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147 | (1) |
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148 | (1) |
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Revamping your operations and processes |
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148 | (1) |
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Altering distribution channels |
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149 | (1) |
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Staying Focused on What You Do Best |
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150 | (1) |
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151 | (2) |
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Chapter 7 Crafting Your Marketing Plan |
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153 | (20) |
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153 | (2) |
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The big marketing picture |
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154 | (1) |
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The nuts and bolts of a marketing plan |
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154 | (1) |
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Analyzing Your Market Situation |
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155 | (4) |
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Getting a handle on your market |
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156 | (1) |
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Assessing your competition |
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157 | (1) |
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Forecasting your business climate |
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158 | (1) |
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Setting Marketing Goals and Objectives |
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159 | (1) |
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Defining Your Position and Brand |
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160 | (2) |
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162 | (1) |
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Designing Marketing Strategies |
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162 | (6) |
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163 | (1) |
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Your distribution strategy |
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164 | (1) |
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165 | (3) |
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168 | (1) |
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Planning Your Internet Footprint |
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168 | (3) |
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171 | (2) |
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Chapter 8 Tallying Up Your Financial Situation |
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173 | (26) |
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Decoding Financial Terminology |
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173 | (1) |
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Putting Together an Income Statement |
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174 | (4) |
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Reviewing a sample income statement |
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175 | (3) |
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Now it's your turn: Creating your income statement |
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178 | (1) |
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Creating Your Balance Sheet |
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178 | (8) |
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Reviewing a sample balance sheet |
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179 | (7) |
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Now it's your turn: Building your balance sheet |
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186 | (1) |
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Constructing a Cash-Flow Statement |
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186 | (5) |
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187 | (1) |
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Section 2 Total funds out |
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187 | (3) |
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Section 3 Net change in cash position |
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190 | (1) |
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Section 4 Changes in liquid assets |
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190 | (1) |
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Section 5 Net change in cash position |
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190 | (1) |
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Now it's your turn: Creating your cash-flow statement |
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191 | (1) |
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Forecasting and Budgeting |
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191 | (6) |
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193 | (1) |
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Planning for that rainy day |
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194 | (2) |
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196 | (1) |
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197 | (2) |
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Part III Tailoring a Business Plan to Fit Your Needs |
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199 | (78) |
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Chapter 9 Planning for a One-Person Business |
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201 | (18) |
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Having What it Takes to Succeed in a One-person Business |
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202 | (11) |
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203 | (1) |
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204 | (1) |
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Putting a price on what you do |
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205 | (7) |
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Treating your business like a business |
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212 | (1) |
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Tailoring a Business Plan to Fit Your One-Person Enterprise |
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213 | (4) |
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214 | (1) |
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214 | (2) |
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Company description and strategy |
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216 | (1) |
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216 | (1) |
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217 | (1) |
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217 | (2) |
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Chapter 10 Planning for a Small Business |
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219 | (12) |
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Recognizing the Importance of a Plan |
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220 | (1) |
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Preparing Your Small Business Plan |
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220 | (5) |
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Analyzing your business location and the surrounding environment |
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221 | (1) |
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Defining your business and its purpose |
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222 | (1) |
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Plotting your business strategy |
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223 | (1) |
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Clarifying your financial situation |
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223 | (2) |
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Establishing your action plan |
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225 | (1) |
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Keeping an Eye on the Business Horizon |
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225 | (2) |
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Growing --- or Not Growing --- Your Small Business |
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227 | (1) |
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228 | (1) |
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229 | (2) |
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Chapter 11 Planning for an Established Business |
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231 | (14) |
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232 | (1) |
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Planning to Raise Capital |
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232 | (2) |
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232 | (1) |
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233 | (1) |
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Planning to Grow Your Business |
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234 | (1) |
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Planning in Times of Trouble |
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235 | (3) |
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235 | (2) |
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237 | (1) |
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Analyzing your current situation |
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237 | (1) |
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238 | (3) |
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Keeping an eye on the clock |
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239 | (1) |
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Focusing on what's doable |
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240 | (1) |
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Getting the right people in the loop |
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240 | (1) |
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Using your plan to communicate |
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241 | (1) |
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Planning for a Merger or Sale |
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241 | (2) |
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Assessing the transferability of your business |
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241 | (1) |
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Planning for a change in leadership |
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242 | (1) |
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243 | (2) |
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Chapter 12 Planning for a Nonprofit Organization |
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245 | (16) |
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Running a Nonprofit Like a Business |
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246 | (5) |
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Fine-tuning your mission and vision |
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246 | (2) |
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Creating the appropriate structure |
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248 | (1) |
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Setting goals and objectives |
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249 | (2) |
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Organizing to Do Good Work |
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251 | (5) |
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252 | (1) |
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253 | (1) |
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253 | (2) |
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Research and development (R&D) |
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255 | (1) |
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256 | (3) |
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256 | (1) |
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Tailoring your plan to big donors |
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257 | (1) |
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258 | (1) |
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Putting working cash to work |
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258 | (1) |
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259 | (1) |
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Marketing and Promoting Your Nonprofit |
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259 | (1) |
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260 | (1) |
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Chapter 13 Planning in an Online World |
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261 | (16) |
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Avoiding the Well-Traveled Bumps on the Cyber Highway |
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262 | (2) |
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Web presence isn't an all-or-nothing proposition |
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262 | (1) |
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E-business planning is a continuous process |
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262 | (1) |
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Successful strategy depends on a business model |
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263 | (1) |
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Ironing Out Pressing Planning Issues |
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264 | (2) |
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Creating an Online Customer Profile |
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266 | (1) |
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Building an Internet Business |
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267 | (6) |
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Establishing your value proposition |
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267 | (3) |
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Constructing a workable e-business model |
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270 | (1) |
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270 | (3) |
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Adding an Internet Extension to Your Brick-and-Mortar Business |
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273 | (3) |
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274 | (1) |
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Budgeting for your online presence |
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274 | (1) |
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Tapping into the power of social networks |
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275 | (1) |
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276 | (1) |
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Part IV Making the Most of Your Plan |
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277 | (38) |
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Chapter 14 Putting Your Plan Together |
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279 | (18) |
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Making a List and Checking It Twice |
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280 | (2) |
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Locating Additional Resources |
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282 | (5) |
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282 | (2) |
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284 | (1) |
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285 | (1) |
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285 | (1) |
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286 | (1) |
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Assembling Your Planning Team |
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287 | (3) |
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Delegating responsibilities |
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287 | (1) |
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288 | (1) |
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Putting first things last |
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289 | (1) |
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289 | (1) |
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Targeting Your Plan to Key Audiences |
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290 | (4) |
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Identifying your stakeholders |
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291 | (1) |
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Addressing more than one audience |
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291 | (2) |
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Creating alternate versions of your plan |
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293 | (1) |
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Fitting the Pieces Together |
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294 | (1) |
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295 | (1) |
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295 | (2) |
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Chapter 15 Putting Your Plan to Work |
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297 | (18) |
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Organizing Your Company around Your Business Plan |
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297 | (6) |
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298 | (1) |
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Duties and responsibilities |
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299 | (1) |
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300 | (3) |
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303 | (5) |
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303 | (1) |
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304 | (1) |
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305 | (1) |
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Encouraging pride of ownership |
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305 | (2) |
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Developing employee skills |
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307 | (1) |
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Nurturing Tomorrow's Leaders |
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308 | (1) |
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Keeping Your Plan Current |
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309 | (4) |
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Monitoring your situation |
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310 | (1) |
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311 | (1) |
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312 | (1) |
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313 | (2) |
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315 | (22) |
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Chapter 16 Ten Signs That Your Plan May Need an Overhaul |
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317 | (6) |
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Costs Rise, Revenues Fall |
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317 | (1) |
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318 | (1) |
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You Don't Meet Financial Projections |
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318 | (1) |
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319 | (1) |
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Key Projects Fall Behind Schedule |
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319 | (1) |
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319 | (1) |
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Technology Shakes Up Your World |
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320 | (1) |
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Important Customers Defect |
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320 | (1) |
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Business Strategy Does a 180 |
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320 | (1) |
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Growth Is Out of Your Control |
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321 | (2) |
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Chapter 17 Ten Ways to Fund Your Business Plan |
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323 | (6) |
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323 | (1) |
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324 | (1) |
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324 | (1) |
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324 | (1) |
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A Commercial Line of Credit |
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325 | (1) |
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325 | (1) |
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A Small Business Administration (SBA) Loan |
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326 | (1) |
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326 | (1) |
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326 | (1) |
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327 | (2) |
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Chapter 18 Ten Ways to Evaluate a New Business Idea |
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329 | (4) |
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Is This Something I Really Want to Do? |
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329 | (1) |
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Is This Something I'm Capable of Doing? |
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330 | (1) |
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Does It Tap My Personal Strengths? |
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330 | (1) |
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Can I Describe It in 25 Words or Less? |
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330 | (1) |
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What's the Closest Thing to It in the Marketplace? |
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331 | (1) |
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Does It Meet a Need or Solve a Problem? |
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331 | (1) |
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Does It Take Advantage of a New Opporunity? |
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331 | (1) |
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What's the Biggest Drawback or Limitation? |
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332 | (1) |
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Will It Make Money --- and How Fast? |
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332 | (1) |
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Am I Willing to Remortgage My House? |
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332 | (1) |
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Chapter 19 Ten Questions to Ask Before You Finish Your Business Plan |
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333 | (4) |
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Does the Plan Realistically Assess Your Business Idea? |
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333 | (1) |
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Does the Plan Adequately Describe Your Customers and What They Want? |
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334 | (1) |
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Does the Plan Establish Specific Timelines? |
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334 | (1) |
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Do the Financials Add Up? |
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334 | (1) |
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Does the Plan Spell Out Specific Goals and Objectives? |
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335 | (1) |
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Will It Guide and Inspire Employees? |
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335 | (1) |
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Is the Writing Clear and Jargon-Free? |
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335 | (1) |
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336 | (1) |
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Does Your Strategy Allow for the Unexpected? |
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336 | (1) |
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What Would Your Competitors Think? |
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336 | (1) |
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337 | (8) |
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337 | (1) |
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Using the CD with Windows |
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338 | (1) |
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Using the CD with MacIntosh |
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338 | (1) |
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What You'll Find on the CD |
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338 | (5) |
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343 | (2) |
| Index |
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345 | |