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Table of contents only
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| Imprint: |
Milwaukee, WI : ASQ Quality Press, c2011. |
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| ISBN: |
9780873898089 (alk. paper) 0873898087 (alk. paper) |
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| Call number: |
362.1068 LEV |
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| Physical description: |
xxii, 120 p. : ill. ; 24 cm. |
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| Subject: |
Medical care -- Standards.
Medical care -- Quality control.
Total quality management.
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| Note: |
Includes bibliographical references and index. |
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| Contents note: |
Quality management systems in healthcare : what are they and why are they useful? -- Background and introduction to the ISO family of standards -- Practical aspects of setting up a quality management system : how-to-do-it -- ISO and the culture of a healthcare organization -- Incorporating quality tools and techniques -- Clinical integration as facilitated by a quality management system -- Using ISO 9001 as the foundation for a performance improvement system -- Experience with ISO 9001 in a multi-specialty clinic -- ISO 9001 at the state department -- Experience with ISO 9001 in healthcare organizations -- Utilization of ISO 9001 concepts in the community setting : HIEs, PSOs, and ACOs. |
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| Item availability |
Central Library 362.1068 LEV |
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